500+
Mercedes-Benz dealers
16
smart dealers
6
markets
Where do I have to start? Can I just walk around or do I have to wait for a sales representative to talk to me? Where do I find the product that I configured online? For these and other customer questions we have developed EO touch – the very first and unique contact with the customer.
The user experience was designed to be super simple, intuitive and unexpected: Interactive 3D configuration, lots of videos and a large powerwall display.
For the automotive industry we were able to scale the solution to 500+ dealers in China in less than a year. For our client smart we delivered a branded version covering 6 markets and 160 dealers, mainly across Europe and Asia.
Our team of UX designers, software developers and product designers is continuously improving the platform. We iterate in short time cycles to deliver and validate quickly. Our Vision for EO Touch is nothing less than to revolutionise the customer's interaction with a brand.