What will have the biggest impact on the customer experience in retail?
At Digital Signage Summit Europe 2023 in Munich, Jens Fauth shares insights, provides food for thought, and discusses with industry experts about latest developments in retail.
Keynote: Digital meets real world
Jens Fauth emphazises the importance of a relentless customer-centric view in digital retail. He shares learnings and best practices how to link the digital and the real world in the automotive, fashion and building industry and sheds light on how Conversational AI will also influence future experiences.
Deep dive panel discussion: automotive retail
When online consulting and self-service solutions rise, how can dealerships create an exceptional brand experience on-site to add value to the customer journey? Together with other industry thought leaders, Jens Fauth answers this question.