Video | June 13th, 2023

Conversational AI for tomorrow’s Customer Experience

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Aline StangMarketing & Communications

How can banks and other industries use Conversational AI for customer interaction?

At “Digitale Kundenerfahrung 2023” Holger Grünwald presents industry-specific use cases that take the customer experience to a new level. He provides insights into lessons learned and best practices with the new AI technologies and above all, shows how companies can benefit from them. In the discussion that follows, he addresses specific questions from the participants.

The “Digitale Kundenerfahrung 2023” is a leading conference for best practices of innovative digital customer experiences and digital marketing.

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